Legal / Privacy Policy

All orders are subject to written acceptance by Rush-Co whose corporate office and mailing address is 1314 Walnut St., Springfield, South Dakota 57062. Price and availability information are subject to change without notice.

Payment Options: We accept VISA, MasterCard, American Express and Discover/Novus. To open a credit account with Rush-co, please call us directly at 1-605-369-6000 or toll free at 1-877-330-0512.

Taxes: We are required by law to collect sales tax on products shipped to states that participate in the Streamline Sales Tax Project. If tax exempt, a copy of the tax exempt certificate must accompany the order. Please call us at 1-605-369-6000 or 1-877-330-0512 for further information. Tax will be collected on products shipped within South Dakota and other states where applicable.

Shipping charges are based upon location and vary by product. All orders will be shipped F.O.B. Rush Co.. Items that do not meet Spee-Dee or UPS size and weight requirements will be shipped via common carrier. Changes to shipping information must be made by calling the Rush Co. customer service department. Other shipping options are available; please call us at 1-605-369-6000 or 1-877-330-0512 to learn more.

Claims for Shortages:
All claims must be made within 10 days of receipt. Claims for damages or loss in transit must be made with the carrier. No collect calls will be accepted. To ensure delivery of items, we must have your complete street address, city, zip code and telephone number. When you receive your shipment, examine the carton(s) carefully. Be sure you have all the cartons listed on the delivery receipt. If a carton is damaged, open it and inspect the contents before signing for delivery. If merchandise is damaged, describe the damage on the truck delivery receipt. Failure to document damaged or missing merchandise on the delivery receipt releases the freight carrier of ALL liability; as a result, repairs or replacements will be the customer's responsibility.

Rush-Co. warrants that all new products are free from defects in material and workmanship. This warranty is effective if the product is properly installed and used for the purpose intended and applies to the original buyer only. Rush-Co.'s obligation under this warranty is limited to repairing or, at its option, replacing any part that is returned, transportation prepaid, to Rush-Co., Springfield, SD, if the product is, in our judgment, defective. All materials returned without prior authorization will be refused. Rush-Co. shall not be liable or responsible to supply or pay labor to replace any part found defective, nor shall it be liable for any damages of any kind of nature to person, product, property or downtime. There are no warranties for products that have been repaired, altered, modified, subjected to misuse or negligence, accident or ordinary wear and tear.

Return Policy: All sales are final. All returns for warranty must be accompanied by a Return Merchandise Authorization number (RMA#) to insure proper credit. Call our Customer Service Department at 1-877-330-0512 to receive an RMA number. Transportation charges must be prepaid on returned warranty goods. C.O.D. returns will not be accepted. Upon confirmation of deficiencies by inspection, the merchandise will be corrected and returned prepaid or purchase price credited if under warranty. All other returns are subject to a 15% restocking fee. Any deviations to above merchandise returns must be pre-approved. Prices, product listing, line drawings, catalog, sizes, weights and manufacturing details are subject to change without notice. If returns are scheduled to be picked up by Rush-Co., no storage charges will be paid by Rush-Co. prior to pickup. Rush-Co. will pick up the merchandise at its earliest convenience. No person is authorized to modify the foregoing conditions of sale whatsoever. Please contact our Customer Service Department at 1-605-369-6000 or 1-877-330-0512 for further information.

Copyright: All site design, text, graphics, interfaces and the selection and arrangements thereof are 2011 Rush-Co., all rights reserved. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Rush-Co. or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution or republication without prior written permission of Rush-Co. is strictly prohibited.

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

a.        Permission is granted to temporarily download one copy of the materials (information or software) on Rush-Co’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

                         i.          modify or copy the materials;

                        ii.          use the materials for any commercial purpose, or for any public display (commercial or non-commercial);

                        iii.          attempt to decompile or reverse engineer any software contained on Rush-Co's web site;

                        iv.          remove any copyright or other proprietary notations from the materials; or

                        v.          transfer the materials to another person or "mirror" the materials on any other server.

b.        This license shall automatically terminate if you violate any of these restrictions and may be terminated by Rush-Co at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

a.       The materials on Rush-Co's web site are provided "as is". Rush-Co makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Rush-Co does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Rush-Co or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Rush-Co’s Internet site, even if Rush-Co authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Rush-Co's web site could include technical, typographical, or photographic errors. Rush-Co does not warrant that any of the materials on its web site are accurate, complete, or current. Rush-Co may make changes to the materials contained on its web site at any time without notice. Rush-Co does not, however, make any commitment to update the materials.

6. Links

Rush-Co has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Rush-Co of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Rush-Co may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Rush-Co’s web site shall be governed by the laws of the State of South Dakota without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.